with CRM) under the WeChat channel. Enterprise WeChat employees can't see and interact with customers' Moments (this will reduce the possibility of emotional connection and promotion between the two, many salespeople are very concerned about this) It does not support the import of sales personal WeChat information to the enterprise WeChat account (for example, directly importing the added customers into the enterprise WeChat account, which will bring great difficulties to the promotion of the enterprise WeChat account. Obviously, requiring sms marketing service the customer to add the sales WeChat account again, will lead to customer churn) V. Summary Overall, Enterprise WeChat 3.0 solves the pain points of enterprise customer management in the WeChat ecosystem to a certain extent, but because Enterprise WeChat must also ensure the customer-side experience and experience, many functions are still not released (such as very simple functions. Look at the function of customer circle of friends and interaction), so some companies may have reservations about version 3.0. In the short term, there is still market space for third-party plug-ins, but companies should start the pilot version 3.0 in sales
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